1 in 5 'keep the change', says smile

www.moneynews.co.uk > General finance > 1 in 5 'keep the change', says smile

1 in 5 'keep the change', says smile

Thu 26th Jul 2007

Most Britons would return the money if they were given too much change by a cashier, new research has found.

A full 67 per cent of those surveyed said they would give the money back, the survey from the internet bank smile reported.

Of those who not give the money back, 12 per cent said that they would not do so because they were in much more need of the money than the bank or organisation that made the mistake.

Kelvin Collins, head of brand management at smile said: "Some people feel that they should be able to keep the extra money if they had received too much, simply because the shop or organisation had made the mistake.

"However, honestly is always the best policy and customers should give back money that they do not genuinely believe is theirs."

The main concern of those who said they would keep the cash was that the cashier would somehow be punished for the mistake.

Meanwhile, many economists are predicting that the monetary policy committee is to raise the rate of interest to six per cent.

Related News : General finance
	Citizens Advice welfare applauds government
	Confused.com energy defends British Gas
	Bank of Ireland passes stress test
	Tesco Mobile deal 'courts consumers'
	Scottish Widows Investment Partnership notes favourable response
	Customers should fix now, says moneysupermarket.com energy
	Confused.com highlights importance of getting the best deal
	Prices on the rise, says moneysupermarket.com energy
	Bank of Scotland economic report 'suggests transitional phase'
	Clydesdale and Yorkshire Banks security advice issued

Related News : Smile
	More money 'makes men happy'
	Smile increases credit card charges
	Brits saving up for holidays, says smile.co.uk
	Smile.co.uk: Brits planning to save more
	Smile voted best current account provider
	smile launches new mortgage products
	Smile tracker mortgage launched