M&S refunds foreign currency to Sterling Airways customers

www.moneynews.co.uk > General finance > M&S refunds foreign currency to Sterling Airways customers

M&S refunds foreign currency to Sterling Airways customers

Tue 4th Nov 2008

Customers who bought foreign currency from Marks & Spencer (M&S) are being offered a refund after the collapse of Sterling Airways.

Hundreds of passengers were hit last week when the budget carrier stopped flights after it filed for bankruptcy.

The airline, which is based on Copenhagen, grounded all its planes registered in Denmark and left travellers stranded.

Flights were stopped from Gatwick Airport as well.

M&S told Sterling Airways customers who had used it to buy their foreign currency to take the unused money to any of its bureaux de change until close of business on Friday November 7th.

They will then receive a full exchange for the sterling they originally paid.

Customers must bring proof of the purchase from M&S and proof of having booked with Sterling Airways.

Internet and telephone customers can also claim the refund.

Fraser Millar, M&S Money head of travel services, expressed sympathy for those who had lost their holidays.

He said M&S is "hopefully taking away some of the inconvenience".

Related News : General finance
	Citizens Advice welfare applauds government
	Confused.com energy defends British Gas
	Bank of Ireland passes stress test
	Tesco Mobile deal 'courts consumers'
	Scottish Widows Investment Partnership notes favourable response
	Customers should fix now, says moneysupermarket.com energy
	Confused.com highlights importance of getting the best deal
	Prices on the rise, says moneysupermarket.com energy
	Bank of Scotland economic report 'suggests transitional phase'
	Clydesdale and Yorkshire Banks security advice issued