Consumer Focus: Switching to online bill paying will save money

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Consumer Focus: Switching to online bill paying will save money

Following the revelation from energy regulator Ofgem that people on prepaid energy meters have been paying too much for their power, Consumer Focus has recommended that consumers change to online payments wherever possible.

The statutory organisation's principal policy advocate Zoe McLeod said that those who swap the meter for direct debit payments could save a significant sum - up to £110 annually.

Furthermore, she added, those who switch to online direct debit payments could even save as much as £190.

Ms McLeod continued: "People should be aware that if they have a debt of £100 or less and are on a prepayment meter they still have the right to switch under something called the debt assignment protocol."

The National Housing Federation's lawyers revealed this month that energy firms overcharging their customers could be breaching EU law.

According to official statistics, E.ON, British Gas, Scottish Power and SSE all charge prepaid meter owners more than the average price required to supply a meter.

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