Lloyds offers added benefits to stranded travellers

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Lloyds offers added benefits to stranded travellers

Lloyds TSB has revealed the support package that its customers can expect to receive if they are stranded abroad, including offering added finance to those who need it.

The financial services provider has announced that it is in the process of contacting its clients to inform them that they are being offered such help.

Helen Weir, group executive director of retail at the Lloyds Banking Group, explained that the support is designed to help people to pay for necessary expenses while they attempt to get back to the UK.

Customers will not be charged for late payment fees or levies for going over their overdraft or agreed credit limits as a result of the disruption, with additional credit facilities also being made available to many individuals.

"We know that this is a difficult and potentially expensive time for many of our customers who are currently stranded overseas," remarked Ms Weir.

Lloyds TSB recently suggested that severe weather in Scotland this past winter may have been a major factor in the negative figures reported in the firm's Scotland Business Monitor index.

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