Barclays Travel Insurance outlines volcano measures

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Barclays Travel Insurance outlines volcano measures

Barclays Travel Insurance has issued guidance to its customers affected by the flight restrictions implemented as a result of the volcanic ash cloud hovering over parts of Europe.

The organisation said the first thing consumers need to do is contact their airlines to either request a refund or seek an alternative mode of transport.

It also explained that while its cover does not normally pay out for any additional costs that occur, it has been considering delayed departure claims as a goodwill gesture and plans to continue with this while the situation remains.

Furthermore, the company stated: "All Barclays travel insurance policies provide up to 14 days cover free of charge if the customer is unable to return home before their cover ends. We will review the extension period if required."

Emergency steps are also being taken by other parts of the Barclays business, including its current accounts division and Barclaycard.

The announcement was made as news began to emerge of travel restrictions being eased in the UK, with numerous flights to resume after being grounded for almost a week.

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