Royal Mail Delivery Promise Tool 'fast and simple'

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Royal Mail Delivery Promise Tool 'fast and simple'

Consumers may find their internet shopping experience is improved by the new Royal Mail Delivery Promise Tool, says a spokesperson for the firm.

Head of small business goods fulfilment at the organisation Dan Hewett explained that the online marketplace is very competitive and e-retailers will usually appreciate advice to help them satisfy their customers.

The Royal Mail Delivery Promise Tool gives free website analysis on areas such as website navigation and the buying process, which could allow companies to improve their functionality and improve efficiency.

He remarked: "The majority of e-retailers understand the importance of offering the best shopping experience online and Royal Mail's Delivery Promise Tool is a fast and simple way to receive useful tips."

Research by the Royal Mail found that 93 per cent of online shoppers have abandoned their shopping cart at some point or another.

The organisation recently revealed that a new set of stamps is set to be released, with the theme being the Stuart age.

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