Allianz says motorists want more than just cheap car insurance for young drivers

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Allianz says motorists want more than just cheap car insurance for young drivers

Customers are demanding more than just a competitive rate on their premium, according to a source from Allianz.

Director of specialty and direct at the company Neil Brettell explained that "difficult financial times" mean that people are not happy to be overcharged in other areas of a product just because they paid a competitive rate for their policy.

The example he gave was regarding administrative charges for making small changes to somebody's personal details on their cover.

In his opinion, people do not want to have to pay for a process such as this, even if it needs to be adjusted mid-way through the term of an insurance policy.

He made his comments after Which? discovered that seven out of ten providers will charge a fee for making such amendments once cover is in place.

At the time, chief executive of the consumer watchdog Peter Vicary-Smith claimed insurance firms will find it hard to justify the levies they are currently imposing for simple changes.

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