NatWest hosts free financial guidance counsellors

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NatWest hosts free financial guidance counsellors

Thu 11th Dec 2008

Free financial guidance will be available to anyone who visits one of over 1,000 NatWest branches across the country, the bank has announced.

MoneySense advisers trained by the charity the Consumer Credit Counselling Service (CCCS), will be setting up shop in NatWest branches from this Friday, offering free advice to customers from any bank.

NatWest says the guidance is not linked to any product sales and is completely impartial.

Malcolm Hurlston, chairman of the CCCS, said: "For CCCS this is an important first step in broadening our reach from helping Britons in debt to helping people with the whole of their financial lives, first face to face and then online."

A survey by NatWest found that 69 per cent of its customers preferred to receive financial advice face to face rather than consult the internet.

Recently, a BBC2 documentary revealed that some price comparison sites receive 'click-through' commissions from financial services companies and so they are not completely impartial.

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