Lloyds TSB's credit card website tops the table

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Lloyds TSB's credit card website tops the table

Lloyd's TSB's credit card website has been rated the best out of six leading providers in the UK, the bank has announced.

Global Reviews' Comparing the Credit Card Sites survey gave Lloyds TSB's site a 65 per cent overall rating compared to 54 per cent for Barclays, 53 per cent for Halifax and 50 per cent for HSBC.

The scores were based on more than 680 objective criteria including the information available to prospective buyers, customer support, application forms, the level of service offered to customers, and general site usability.

Bertie Stevenson, director of Global Reviews, said: "The vast majority of consumers depend on websites to research their options.

"Credit card companies are missing a trick if they do not provide their customers with the best possible online experience."

Lloyds TSB made headlines recently with its acquisition of the beleaguered HBOS group, which includes Halifax.

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