Smile voted best current account provider

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Smile voted best current account provider

Fri 30th Jan 2009

An independent survey of UK current account holders has found that Smile provides the highest levels of customer satisfaction.

More than 15,000 people were asked by Which? magazine about their levels of satisfaction with their current account provider and the consumer magazine found that Smile came out on top, with an 88 per cent customer satisfaction rating.

Smile is a branch of Co-operative Financial Services, which also operates the second most popular current account provider, the Co-operative Bank.

Dick Parkhouse, managing director of retail for the Co-operative Financial Services, said: "To be voted best high street provider and best online provider for customer satisfaction is a fantastic achievement for the Co-operative Bank and Smile."

Smile was launched in 1999 as the UK first internet only bank. The Co-operative Bank traces its origins back to 1872, when the Loan and Deposit Department of the Co-operative Wholesale Society was formed.

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