Co-operative Bank savings accounts 'offer best satisfaction'

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Co-operative Bank savings accounts 'offer best satisfaction'

The Co-operative Bank's savings accounts have been rated the best for customer satisfaction in a new independent poll.

Which? magazine conducted a survey of more than 15,000 of its members to find out how satisfied they are with their savings accounts.

The results showed that 80 per cent of customers are happy with their Co-operative Bank savings account, the highest score of any UK financial institution.

Dick Parkhouse, managing director of retail for Co-operative Financial Services, said that the bank is "extremely proud" to have been recognised by Which? readers as the best.

He added: "These findings clearly demonstrate our continued commitment to our customers in every aspect of our service proposition from face-to-face service across our branch network, our call centres and online."

The Co-operative Bank revealed recently that the amount deposited in its accounts has increased by more than one billion pounds in the last year.

According to the bank this indicated that customers are increasingly viewing it as a safe haven for their cash during the financial crisis.

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