Norwich Union Insurance confirms life payout

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Norwich Union Insurance confirms life payout

Norwich Union, the UK's largest insurer, has confirmed that the payout on a life insurance policy, for a policyholder killed by the tsunami tragedy, does not have to be subject to the seven year legal rule in relation to the issue of a death certificate if a body cannot be found.

Norwich Union will be applying a "reasonable evidence" test to substantiate that a policyholder has been killed in the tragedy, in relation to a life insurance claim. This does not include the need for a death certificate to be issued.

Insurers can seek to establish the facts for a life insurance claim using information and evidence such as airline bookings, hotel bookings, immigration records and also the use of credit cards.

Mike Kirsch, operations director for Norwich Union, said: "Everyone has been shocked at the scale of the tsunami tragedy and the level of human loss and suffering it has caused.

"There is clearly confusion at the current time around how a relative can claim on a life insurance policy if no body can be found and therefore no death certificate issued.

"Norwich Union's position is that the lack of a death certificate will not prevent us from investigating and paying a claim.

"We will be doing our utmost to ensure that claims are handled sensitively and as quickly as possible during what will be a very difficult time for the relatives of victims of the tragedy."

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