M&S, HSBC, first direct to make exception on travel insurance policies

www.moneynews.co.uk > Insurance > M&S, HSBC, first direct to make exception on travel insurance policies

M&S, HSBC, first direct to make exception on travel insurance policies

Mon 19th Apr 2010

Claiming for a cancelled flight due to volcanic ash may not be a regular request travel insurance companies come across, but in light of recent events Marks & Spencer (M&S), HSBC and First Direct are allowing customers to see recompense for their disrupted travel plans.

As flights continue to be grounded – latest information indicates that flight restrictions will remain in place until 01:00 BST on Tuesday 20th April – customers of Marks & Spencer, HSBC and First Direct travel insurance have been reassured that their claims for disrupted travel will be met.

Chief executive of HSBC Bank, Paul Thurston, said: "Not all insurance policies are the same, but we at HSBC believe that standing behind our customers on this extraordinary occasion is the right thing to do at this time."

He described the disruption as an unprecedented event that has displaced thousands of people.

The cover for volcanic ash related travel disruptions will only apply to trips booked before midday Thursday 15th April.

Click here for more insurance news

Related News : Insurance
	Under-insurance 'a costly mistake for Brits'
	Rodents and pests 'causing havoc for homeowners'
	Brits 'should be aware of home cover details'
	PPI scandal 'has helped tighten financial regulation'
	Location 'can impact home insurance costs for Brits'
	FSA and CC 'failed to tackle PPI issue head-on'
	Pet cover 'important for Brits to get right'
	UK homes are 'falling into disrepair'
	Brits advised on reducing home insurance cost
	UK insurance 'has become more complex'

Related News : HSBC
	HSBC commits to 15bn mortgage deals in 2012
	HSBC to offer deals for 2012
	HSBC advises mortgage holders to save for second purchase
	Renting out a room 'could shorten offset mortgage repayments'
	First Direct reveals lack of saving awareness in Britons
	HSBC and First Direct named top mortgage lenders
	New HSBC deal allows customers to switch to fixed rate mortgages
	HSBC finds pessimism over ability to secure mortgages
	HSBC welcomes pensions calculator change
	Pensions calculator advice important, says HSBC