Which?: Consumers do not trust comparison sites

www.moneynews.co.uk > Insurance > Which?: Consumers do not trust comparison sites

Which?: Consumers do not trust comparison sites

Wed 18th Nov 2009

Just three in ten people believe that financial comparison sites provide consumers with the best deals, according to research carried out by Which?.

More than 50 per cent said they will go and buy their insurance straight from the provider after using the online comparison tool.

In addition, two-thirds believe that the deal offered as the best for the customer is actually the one that earns the site the most commission.

James Daley, editor of Which? Money, suggested shopping around between sites for the best deal, or going straight to the provider as not all are listed on the sites.

"Watch out for things like voluntary excess and make sure the policy you're offered is what you actually want," he warned.

Comparison site moneysupermarket.com responded to the findings by stating that in its own research, 83 per cent of its customers were satisfied with the service they had received.

It added that it incorporates new companies regularly to its searches, with 108 presently being searched for quotes on car insurance.

Click here for more insuance news

Click here for more insurance news

Related News : Insurance
	Under-insurance 'a costly mistake for Brits'
	Rodents and pests 'causing havoc for homeowners'
	Brits 'should be aware of home cover details'
	PPI scandal 'has helped tighten financial regulation'
	Location 'can impact home insurance costs for Brits'
	FSA and CC 'failed to tackle PPI issue head-on'
	Pet cover 'important for Brits to get right'
	UK homes are 'falling into disrepair'
	Brits advised on reducing home insurance cost
	UK insurance 'has become more complex'